Specialty answering service

How Small Businesses Can Stay Competitive With After Hours Answering Services

There are few companies that would not benefit from an after hours phone answering service. When given the option, 79% of consumers would prefer to talk with companies over the phone. While always being reachable is a piece of advice most large companies adhere to, many small businesses cut corners. However, answering services for small businesses are even more crucial for making a good impression with the customer. Understanding What the Customer Wants and What They Need. Customer’s call a company because they need to have a problem resolved. They would of course prefer it if the call was finished […]